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This page contains the most frequently asked questions and answers to them. If you do not find the answer to your question, ask it!
MBL Tour

Knowledge base

The MBL Tour company places particular emphasis on the comfort and safety of its customers. We provide comprehensive control of all procedures: transfer and placement, selection of furniture and conclusion of a transaction, warranty obligations, paperwork and delivery.
How much does a furniture tour cost?
The cost of the tour consists of:

1. Flight (round-trip tickets cost - from $ 400 per person, depending on the terms of booking and airline);

2. Accommodation (from $ 60 per day for a double room, depending on the type of accommodation);

3. Accompaniment (escort of the guide-interpreter manager and a car with a driver for a full-time job - $ 100 per day, 3 people comfortably accommodate in the car, if you plan a trip with a large staff - individual coordination is required).

Our remuneration is additionally paid - the client pays 5% of the order value to our company (this amount includes transaction support, communication with manufacturers in the process of specifying the order and production, quality control of goods with an unlimited number of visits to factories, communication with the customer, preparation of goods for shipment, as well as the preparation of documents for the transport of goods).

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How to pack goods before loading into a container?
It all depends on the product itself. Materials for packaging are selected based on mechanical stability, strength, type of goods and guarantee the safety of the cargo during transportation, as well as unloading and loading operations. We always check the factory packaging. As a rule, after receiving the goods in our warehouse, we strengthen the packaging from the manufacturer with an additional crate, whip or replace it with a stronger one.
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What else but furniture can I order in China?
In China, you can purchase everything you need to equip an object: whether it be a private house or apartment, or an object of the HoReCa segment. Our customers most often buy: finishing materials (stone, tile, parquet, panels, etc.), plumbing, furniture (including built-in (kitchens, dressing rooms), light (street lighting, chandeliers, sconces, floor lamps, spotlights and even lamps ), switches, sockets, decor, textiles (carpets, curtains, pillows, blankets, bedding, towels, bathrobes, etc.), dishes. You can also purchase outdoor furniture (arbors, deck chairs, tables, chairs, etc.), covering made of artificial grass, a jacuzzi and pools, specialized equipment for restaurants and cafes, spa, salons, hotels, etc. Before the tour, we work out the specification or design project of the client in detail and determine what can be and is beneficial, individually in each object, to consider for purchases in China.
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How long is the furniture made?
The maximum production time for complex cabinet furniture is 45 days.
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How to order built-in furniture?
To order built-in furniture, the exact dimensions of the room are needed. At the factory, specialists together with you will draw a detailed sketch of all the elements, this sketch is approved by you and sent to production. For the assembly of this furniture in the kit is a detailed instruction in English.
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Are Italian furniture made in China?
More than 40% of Italian brands place their production in China, Italian designers work in Chinese factories. Therefore, you have the opportunity not only to buy the same Italian furniture directly from the manufacturer, but also to significantly expand your choice at the expense of local factories, which are not inferior in quality.
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How are stone and tile delivered?
They are delivered together with the main cargo. Working since 2008, we know exactly how to pack and place any type of goods in order to minimize all risks.
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Can I split an order into two deliveries?
If we are talking about a large volume, then, of course, it can be divided into several deliveries.
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Why can not you carry groupage cargo?
It is possible to carry groupage goods, but transportation risks may increase. It is necessary to evaluate the composition and volume of cargo in order to provide a more detailed consultation.
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How is delivery delivered?
Delivery is by sea, railway, trucks. It all depends on the region. Delivery is carried out to the exact address of the client.
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Can another product come?
Our experts conduct several inspections of the goods, at the final stage you yourself agree on each unit of goods, which eliminates the possibility of errors in production. But even if we assume a situation in which the customer received a product that does not correspond to his order, we guarantee the replacement of this product.
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How appropriate is bargaining in Chinese showrooms?
It all depends on product groups and product class. On average, savings are 50-60%, in some items of goods (for example, light), savings reach 500% with a higher quality product in comparison with peers.
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How and who needs to transfer money for an order?
When placing an order, you leave a 30% advance payment directly to the manufacturer, and transfer the remaining 70% of the payment for the goods under an international agreement through the bank's cash desk to our company’s account as a representative of your interests in China and a guarantor of production control, repurchase and delivery, safety, integrity and full compliance with the cargo.
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Where are we going shopping? Is this one mall? Are we going to the factories?
We conduct tours in the province of Guangdong (the cities of Guangzhou, Foshan, Guzhen and others). On the tour, we visit both shopping centers, exhibition halls and showrooms of factories, we also visit factories directly.
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Do you need to transfer prepayment for an order to the factory account or to you?
You pay the prepayment to the factory account when placing the order. If the client prefers other calculation options, it is possible to place an advance payment through our company.
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Is payment made in cash or by card? And in what currency?
In the bulk of the showrooms and factories, payment is possible only in cash in RMB. If you have a card, then you need to check with your bank the limits for cash withdrawals and the conversion rate.
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How much cheaper are home goods in China?
It all depends on product groups and product class. The average savings are 50-60%, in a position such as light, for example, you save up to 80%.
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How many days do you need for a tour?
It all depends on the volume of your purchase. At the stage of preliminary preparation for the tour, our experts evaluate the volume and give their recommendations on the number of days of the tour. The average trip takes 5-10 days.
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What is included in the $ 100 that the client pays for the day of the tour?
This price includes accompaniment of a guide-interpreter manager and a full-time car with a driver
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Who is involved in obtaining a visa and buying tickets?
We provide full support in organizing a flight, applying for a visa, and also help to select and book a hotel.
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How long does the tour take into account the delivery of finished furniture?
The tour itself lasts from 5 to 14 days, depending on the volume of purchase. The production of goods takes a maximum of 45 days, when it comes to complex cabinet furniture, delivery - a maximum of 45 days. Thus, approximately 3 months after the end of the tour, you receive an order on the threshold of your home / office / warehouse.
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And if I don’t find what I need on the tour?
In China, more than 6,000 manufacturers of furniture only, not to mention other product groups. Before the tour, we work with you to understand the style of the interior, your requirements and expectations.
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Why choose not freelancers, but us?
We are one of the main operators of furniture tours in China. We officially exist there, we work in accordance with all necessary permissions. We have a large staff of employees, which guarantees you not only accompaniment and implementation of the purchase, but also high-quality preparation for the tour, conducting the tour with the maximum consideration of your wishes and interests, discounts from manufacturers, thorough control of the production of all components of your order (from tiles and couches to vases) and figurines), preparation of necessary documents, packaging of goods and minimization of risks related to delivery, as well as compliance with warranty obligations.
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Company commission - 5% of the purchase amount or from the purchase, taking into account overhead costs?
From the cost of goods in China.
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What is included in your 5%? Warranty? Furniture quality?
The 5% commission includes full support for the production of your order, quality control at all stages of production, an unlimited number of inspections, providing you with reporting documents, photos and videos, delivery from the supplier’s warehouse to our warehouse, consolidation and storage of cargo in our warehouse, preparation for shipment cargo (measuring and weighing, checking the packaging) and all necessary documents, loading into a container, shipping, work during the warranty period.
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Where is the company office located?
Our head office is located in Guangzhou, information centers - in Moscow, Minsk, Kiev.
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Are there any hidden charges?
We guarantee you no hidden fees and full compliance with the contract, which takes into account all stages of delivery. We carry out an unlimited number of inspections for our customers based on customer wishes, internal transportation in China, storage in a warehouse, preparation of all necessary documents and more. We do not prescribe anything in small print and with an asterisk, everything is as transparent and clear to the client as possible.
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Accompanying manager - Russian or Chinese?
All our managers are Russian, living in China for more than 10 years and fluent in the Chinese language and perfectly know this market.
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Does the manager have knowledge about the quality of furniture and can advise where it is better to buy?
All of our managers have been working in furniture manufacturing in China for over 5 years. They can give you recommendations on certain manufacturers, as well as advise on quality and materials.
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With whom does the client enter into an agreement?
You conclude an international contract with our company. We act as the legal representative of your interests in China on this purchase and guarantee compliance with all contract terms, delivery in full and quality, as well as fulfillment of warranty obligations.
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Do you recommend your own factories to your customers?
We accompany wherever it is interesting to the client in order to meet the expectations, the design project, if any, and other preferences. Often, the originally planned work route changes several times already in place with the client. It is in our interests to show you as much as possible and as accurately as possible to get into your expectations, and this is impossible if we restrict ourselves to a certain number of manufacturers.
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